Refund policy
Privacy Policy
At Kalyani Jewelery, we value and respect your privacy. Any personal information shared with us is kept secure and confidential. By using our website, you agree to the terms outlined in this Privacy Policy. This policy applies to all visitors, registered users, and customers who interact with our website or make purchases through it.
We are committed to protecting your personal data and ensuring a safe and secure shopping experience.
Information We Collect
To provide you with a smooth shopping experience, we may collect certain personal information, including but not limited to:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details
- Order history
- IP address and browser information
Our website may automatically collect technical information such as IP address, device type, browser type, and browsing behaviour for analytics and security purposes. However, this information does not personally identify individual users.
Please note that Kalyani Jewelery does not knowingly collect personal information from children.
How We Use Your Information
The information collected may be used for the following purposes:
- Processing and delivering your orders
- Providing customer support
- Sending order updates and notifications
- Improving website functionality and user experience
- Informing you about new products, offers, and promotions
- Monitoring website traffic and performance
- Understanding customer preferences and geographical reach
- Preventing fraudulent activities and ensuring website security
Sharing Of Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties.
However, limited information may be shared with trusted third-party service providers such as:
- Courier and logistics partners for order delivery
- Payment gateways for secure transaction processing
- Technology and service vendors assisting website operations
These parties are authorised to use your information only for the purpose of providing services on our behalf and are required to maintain confidentiality.
We may also disclose personal information if required by law, legal proceedings, government authorities, or to protect the rights, safety, and security of Kalyani Jewelery and its users.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
- Remember user preferences
- Analyse website traffic
- Improve website performance
- Provide personalised content and offers
Cookies do not store sensitive personal information such as your name, phone number, or payment details.
You may choose to disable cookies through your browser settings, although some website features may not function properly.
Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, misuse, disclosure, or alteration. While we strive to use commercially acceptable methods to safeguard your data, no online platform can guarantee complete security.
Third-Party Links
Our website may contain links to external websites. Once you leave the Kalyani Jewelery website, our privacy policy no longer applies. We are not responsible for the privacy practices or content of third-party websites.
Consent
By using our website, you consent to the collection, storage, and use of your information as described in this Privacy Policy.
Updates To This Policy
Kalyani Jewelery reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the contact information available on our website.
